Shipping policy

SHIPPING POLICY

FREE WORLDWIDE SHIPPING

We offer FREE tracked shipping on all orders. No minimum purchase required.

PROCESSING TIME

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive an email confirmation with your tracking number once your order has shipped.

ESTIMATED DELIVERY TIMES

- Germany, Austria, Switzerland: 7-12 business days
- Australia, New Zealand: 8-15 business days
- Scandinavia (Norway, Sweden, Denmark): 7-12 business days
- Rest of Europe: 8-15 business days
- United States, Canada: 10-18 business days
- Rest of World: 12-20 business days

Please note that these are estimated delivery times. Actual delivery may vary due to customs processing, local postal services, or unforeseen circumstances.

ORDER TRACKING

Every order comes with a tracking number. Once your order ships, you'll receive a confirmation email with tracking details. You can track your package at any time via the carrier's website.

CUSTOMS AND DUTIES

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs.

UNDELIVERABLE PACKAGES

If a package is returned to us as undeliverable due to an incorrect address, we will contact you to arrange reshipment. Additional shipping costs may apply.

CONTACT US

If you have questions about shipping, please contact us:
Email: support@gulpmate.com
We respond within 24 hours.